If you have a question, tip, or idea about outdoor gear, training, or trail-tested equipment, we’re eager to hear from you. The fastest way to reach the editorial team is by email. Please address messages to the appropriate topic below so we can route your note to the right person.
How to reach the editorial team
- General editorial inquiries: [email protected]
- Product review submissions or sample requests: [email protected]
- Press, media, or partnership requests: [email protected]
- Corrections, factual updates, or reporting an error: [email protected]
- Advertising and sponsorship: [email protected]
- Technical problems with the site: [email protected]
What to include in your message
- Clear subject line — summarize the topic in a few words (example: “Review sample request — TrailRunner 3000”).
- Relevant details — model names, purchase dates, article links, screenshots, or steps to reproduce an issue.
- Contact information — the best email and a phone number if you’re open to a follow-up call.
- Attachments — send photos or documents as attachments; keep files under 10 MB and in common formats (JPEG, PNG, PDF).
What we welcome
Active Gear Journal accepts and encourages the following types of messages:
- Story ideas, gear testing offers, and firsthand field reports from experienced athletes and outdoor professionals.
- Manufacturer requests to provide samples for independent review, including detailed specs and shipping information.
- Media or podcast interview invitations for editors and contributors.
- Reader corrections, clarifications, and additional data that improve the accuracy of published articles.
- Partnership proposals that align with our editorial independence and audience interests.
- Bug reports or accessibility concerns to help us maintain a reliable, inclusive site.
Response time and expectations
We aim to acknowledge all incoming messages within 48 hours. Depending on the nature of the inquiry, a full response may take longer:
- Simple questions or clarifications: typically answered within 2 business days.
- Review requests, partnership proposals, or submissions: may take 1–3 weeks as we coordinate staff and evaluate fit.
- Corrections or major editorial concerns: triaged promptly; investigations and updates may take several weeks for verification.
Privacy and email policy
We treat personal information with care. Personal data included in emails will be used only to respond to your inquiry and to process submissions, unless you explicitly consent to additional use. We do not sell email addresses. If you prefer not to receive follow-up messages beyond the scope of your request, please indicate this in your email.
If you haven’t heard back after a week, please send a polite follow-up to the same address with the original subject line. For urgent media requests, include “URGENT” in the subject and the preferred callback number.
Thank you for helping Active Gear Journal remain a trusted source for honest, experienced gear reporting. — The Editorial Team